From November 7, 2022, at the Ho Chi Minh City Social Insurance and Binh Duong Provincial Social Insurance, people can book appointments online with the Social Insurance agency.
Implementation of Decision 06/QD-TTg in 2022 of the Prime Minister on the project to develop the application of data on population, identification and electronic authentication for national digital transformation in the period of 2022-2025 with a view to 2030, Vietnam’s social insurance industry strongly applies digital transformation to carry out administrative procedures at the social insurance agency. From November 7, 2022, at Ho Chi Minh City Social Insurance, people can book appointments online with the Social Insurance agency. The implementation of this method aims to minimize the waiting time for people in handling procedures and help people to be proactive in choosing the right time to do administrative procedures at the social insurance agency.
People can access the Public Service Portal of the Vietnam Social Insurance at the address: https://dichvucong.baohiemxahoi.gov.vn, select the item “Book an appointment” and perform a few steps to book an appointment with Ho Chi Minh City Social Insurance Agency.
1. In case you already have an electronic transaction account with a social insurance agency:
– Step 1: Login:
+ Access the Vietnam Social Insurance Public Service Portal at: https://dichvucong.baohiemxahoi.gov.vn
+ Select login account
+ Select the login subject as Individual, enter the Social Security Code, Password, Verification Code, click Login:
Note: Users can log in to the Vietnam Social Insurance Public Service Portal with the integrated account on the National Public Service Portal by clicking the button “LOGIN THROUGH NATIONAL PUBLIC SERVICE”.
– Step 2: Make an appointment with the social insurance agency
+ Select the function Make an appointment:
+ Select the Social Insurance Agency, content and time:
+ Click Forward to go to the next step. The screen displays the information of the scheduler (information is obtained from the personal electronic transaction account information with the Social Insurance agency):
+ Click “Forward” to move to the information confirmation step, the screen displays as follows:
+ Check the information: Appointment content, scheduler information, desired location and time. If you need to re-adjust the information, click “Back” to adjust. If the information is correct, click “Confirm”, the system will send the OTP code to the email of the scheduler, enter the OTP code and click “Confirm”:
+ After successfully submitting the appointment registration, the system will display the message: “YOUR APPOINTMENT BOOKING INFORMATION HAS BEEN SENT TO THE SOCIAL INSURANCE AGENCY”.
2. In case you do not have a personal electronic transaction account with the social insurance agency:
– Step 1: Access
+ Access the Vietnam Social Insurance Public Service Portal at: https://dichvucong.baohiemxahoi.gov.vn
+ Select the function Make an appointment.
– Step 2: Select the Social Insurance Agency, content, time (date, time) you want to come,
Click “Forward” to go to the next step.
– Step 3: Update scheduler information,
Update information: Full name, Date of birth, Gender, Social insurance number, Citizen ID number, Phone number, Email.
Click “Forward” to go to the next step.
The system will confirm the scheduler information with the National Population Database. If the authentication information does not match with the National Database of Population, the system displays a message that the information field is incorrect for the scheduler to adjust.
If the authentication information is correct, the screen goes to the next step. Check the information: Appointment content, scheduler information, desired location and time. If you need to re-adjust the information, click “Back” to adjust. If the information is correct, click “Confirm, the system will send the OTP code to the email of the scheduler, enter the OTP code and click “Confirm”.