WAYS TO REPLACE PAPER HEALTH INSURANCE CARDS WHEN GOING FOR MEDICAL EXAMINATION AND TREATMENT - HR DEPT. VIETNAM COMPANY LIMITED

WAYS TO REPLACE PAPER HEALTH INSURANCE CARDS WHEN GOING FOR MEDICAL EXAMINATION AND TREATMENT

I. Use the Citizen ID card with a chip when going for medical examination and treatment to replace the paper health insurance card

For patients who have Citizen ID card with chip:

– In case when checking Citizen ID card (scanning QR code) or via VNeID app, if there is valid information about participation in health insurance, the medical facility will check and compare information about health insurance and receive patients according to the current medical examination and treatment procedures with health insurance; at the same time, inform the patients to go for medical examination and treatment with health insurance from the next time using the Citizen ID card with chip or the VNeID app;

– In case when checking the information but there is no valid information about participating in health insurance: Explain to the patients that the status of the health insurance card on the Citizen ID card cannot be carried out; receive patients according to current health insurance medical examination and treatment procedures (present health insurance card and photo identification).

Currently, people in all localities can use Citizen ID cards with chip instead of health insurance cards for medical examination and treatment covered by health insurance.

Therefore, if the patient has been issued a Citizen ID card with a chip, the patient only needs to bring the Citizen ID card and do not need to bring a paper health insurance card with them when going to medical examination and treatment, but still receive health insurance benefits.

When going for medical examination and treatment, the patient shall present the Citizen ID card with a chip to the medical staff so that they can scan the QR code to check the information and carry out the medical examination and treatment procedures accordingly.

 

II. Health insurance medical examination and treatment with VNeID app

Accordingly, citizens who have successfully registered for an electronic identification account (VNeID) provided by the Ministry of Public Security and integrated information about their health insurance card on it can use this app to carry out examination procedures with health insurance.

In order to integrate health insurance information on the VNeID app, people must register for a level 2 electronic identity account at the police station of the commune, ward, town or the police station where the Citizen ID card is issued. When going, people bring Citizen ID card with chip and health insurance card for the police to update information.

After successful registration, people can use their health insurance card information on the VNeID app to replace paper health insurance cards to carry out medical examination and treatment procedures with health insurance. How to use this app is as follows:

Step 1: Login to your VNeID account.

Step 2: Select “Document wallet” then select “Health insurance card”.

Step 3: Enter the Passcode to verify the user.

Step 4: Present the image of the health insurance card on the VNeID app to the medical staff.

 

III. Use the image of the health insurance card on the VssID app to replace the paper health insurance card when going for medical examination and treatment

Currently, people can use the image of the health insurance card on the VssID app to replace the paper health insurance card in medical examination and treatment.